Opportunities
What the outreach actually produced — and which play or audience found it
Pipeline
Comparison sent ahead of Thursday. Same numbers, same handsets — the objection was signage, not price.
Frankston held back pending a site visit — serviceability wasn't certain, so it wasn't offered.
Their bill goes down $312 a month and the term goes from twelve to twenty-four. Signed the same day.
Competitor quote was open but unsigned. Tom called back inside two hours with the outage history.
Booked on the first call, variant B. Contract ends 19 Oct.
Reopens an enquiry from 18 March that was never actioned. Callback at 09:40.
Also the strongest referral profile in the base — the introduction ask comes after this closes, not before.
Two centres with no working phones for three weeks. SARA stopped the play and handed over mid-call. Open, and genuinely at risk.