Sequences
4 live plays, 1 paused · 484 accounts in flight right now
Plays
Out-of-contract upsell
LiveEntered from Out of contract in 90 days, still on a retired plan · runs 11 days end to end
Written per account from their plan, current spend and contract date. Sends from the named account manager, not a no-reply address. Unsubscribe in the footer, always.
One line, their name, a call-me-back link. Replies land in Conversations and SARA answers them herself.
She confirms the renewal date, prices the like-for-like upgrade, and books the account manager into a slot from their real calendar.
Up to three attempts, four hours apart, voicemail only on the last one. No answer by Day 9 and the quote goes out by email instead.
Guardrails applied at every step:contact only 09:00–17:00 in the account’s own state · no more than one contact per 21 days across all channels · consent re-checked before each send · Do Not Call register washed nightly.